An Operational Stress Injury or OSI is any ongoing psychological difficulty that results from duties performed during military or Royal Canadian Mounted Police (RCMP) service.
OSIs include a range of health problems such as anxiety disorders, depression, problematic substance use, Post-Traumatic Stress Disorder and other conditions that are less severe.
If you or a family member needs help now, call the 24-hour, toll-free Veterans Affairs Crisis Help Line: 1-800-268-7708 (TDD 1-800-567-5803)
Veterans and retired RCMP are asked to discuss a referral with their VAC case manager.
People without case managers may call 1-866-522-2122 (English) or 1-866-522-2022 (French) to inquire about their eligibility.
Canadian Armed Forces regular and reserve members who are still serving should contact their Base Medical Officer.
RCMP members should speak with their Divisional Health Services Officer.
To talk to a Peer Support Coordinator, call the Operational Stress Injury Social Support (OSISS) Program at 1-800-883-6094.
OSI Connect is a mental health learning and self-management web site developed to help OSI patients and their families understand the nature of operational stress injuries (OSIs) and to provide help through the OSI Clinic Network across Canada.
The resources on OSI Connect address challenges including post-traumatic stress and triggers; depression; anger; sleep problems; substance abuse; stress management; and much more.
We built an info-rich, interactive web site. There are assessments, videos, and straight forward information including how to get an OSI Clinic appointment for veterans, serving and retired RCMP and regular and reserve Canadian Armed Forces members.
The content on OSI Connect is directed at all veterans, regular and reserve Canadian Armed Forces members, serving and retired RCMP, their families, and professionals who work with them. However, the OSI Connect web site is available to anyone.
No, you do not have to provide any personal information. Using the web site is easy and anonymous. We understand that maintaining your privacy is extremely important. We have asked our providers to only give us the anonymous website traffic statistics so we can serve you better.
No. The information, tools, and exercises on OSI Connect are not intended to substitute for in-person consultation or advice from a health care professional. The voluntary self-assessments serve only as guides to help users better understand their concerns.
Yes. You can tell your health care provider that you’re using OSI Connect’s self-guided resources and invite your provider to visit the web site or download the mobile app.
